Question 1

What documents should I bring for a visit visa application?

Accepted Answer

Passport copy with at least six months' validity, a passport-size photo on white background, and the sponsor's Emirates ID if someone is sponsoring the visit. We'll confirm anything additional for your specific case when you visit.

Question 2

How long does Emirates ID renewal typically take?

Accepted Answer

Once your visa is renewed and biometrics are on file, typing and submission takes under a day. The ID itself is typically ready for collection or delivery within 5–7 working days from ICP.

Question 3

Can you book a ticket and hold it while I arrange documents?

Accepted Answer

Most airlines allow a short hold on fares — we'll tell you the exact window when we quote, so you know how many days you have before the price changes.

Question 4

Do you handle typing services for businesses, not just individuals?

Accepted Answer

Yes — labour contracts, trade licence renewals, and PRO liaison work for small and mid-size companies are a regular part of what we do, billed per job or on a monthly retainer.

Question 5

What are your working hours?

Accepted Answer

Saturday to Thursday, 9:00 AM – 9:00 PM. Closed Fridays, open on major UAE public holidays with reduced hours — message us on WhatsApp to confirm before visiting.

Started at one small counter. Still explained the same way.

One desk, two counters.

Spoken in your language.

Tracked, not lost.

Ten years of paperwork, filed properly.

Come by the desk, or send us the details first.